Please take a moment to read all the terms carefully
SATISFACTION GUARANTEE
1. We understand that Wedding Planning can be stressful and that is why we offer a three day satisfaction guarantee on all items (counting the day received - weekends, special deliveries or quick weddings are subject to same day return only)
2. A 25% restocking fee will apply ($29 minimum fee per item). You are risking very little to save a lot. Any item priced under $29 is non-refundable.
3. All buyers are responsible for all shipping, returns and exchange shipping fees unless the merchandise has been mistakenly shipped.
4. For International shipments, the buyer is responsible for all customs and duty charges.
PAYMENT
1. We accept credit cards or debit cards through PayPal or Google Checkout.
2. We will inform you when we receive your payment.
RETURN PROCEDURE
1. You must contact our Returns Department within THREE CALENDAR Days by email, including the day you receive your shipment, to obtain a Return Authorization Code.
2. Returns are only accepted with a shipment tracking number provided to us that was sent/postmarked with the 3 calendar days of receiving the shipment. Our THREE CALENDAR DAYS POLICY IS STRICTLY ENFORCED ON REFUNDS.
3. A 25% restocking fee will apply ($29 minimum fee per item). You are risking very little to save a lot. Any item priced under $29 is non-refundable.
4. NO Refund or Exchange will be given if it is dirty, has animal/human hair, makeup, altered or if it is in anything other than like-new condition.
5. Please allow 10-14 business days for us to process your return/refund.
EXCHANGE PROCEDURE
1. You must contact our Exchange Department by email first.
2. Exchanges can be made within a reasonable time frame after receiving the dress.
3. Customer is responsible for return shipping costs and also for the reshipment of the exchange.
